Furthermore, it is possible to increase our EQ through a few simple exercises outlined in the book. They stress that some people naturally have higher EQ, but that it is not an innate skill and can, in fact, be learned. Bradberry and Greaves provide a working definition for EQ and the skills associated with it. These observations lay the foundation for the rest of the material included in the book.
They explain how the brain is wired to react emotionally it is important to recognize that many people might not be rational actors in a crisis. When he is attacked by a great white shark, the surfer must suppress his feelings of panic in order to come up with a solution and get to safety. In the first chapter, Bradberry and Greaves use the story of a surfer to illustrate the importance of managing emotions. Emotional Intelligence 2.0 (2009), a self-help book by Travis Bradberry and Jean Greaves, provides a toolkit and guide for readers to increase their emotional intelligence (EQ), which the writers say can be a benefit in business and personal relationships.
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